Custom Order Information
Custom Order Guidelines
1. Custom Orders of less than 6 pieces may require a design fee of $20- $40
2. We can embroider your logo onto our sleep masks in most cases. If you have already had your logo digitized for embroidery we may be able to use your file provided it is the same size. Feel free to email your embroidery file so we can determine if it can be used. If you need your logo digitized we will send it to our digitizer for this service. There is a $40 flat fee for digitizing your logo for embroidery. We can not embroider licensed logos unless you are the copyright holder.
3. Final cost of masks will be determined by number of thread changes along with complexity of design.
4. When deciding on lettering for your design, less works best. Embroidery stitches look best when they are not too small.
5. Once the basic elements of your design are discussed we will set up a custom listing for your order. Drafts are produced once the order is confirmed.
6. Please check your email regularly for drafts so we may finalize design and get your order into production as quickly as possible. Note: we work on new designs M-F during regular business hours.
7. If we cannot come up with a suitable draft design your order will be refunded 100%. Once designs are approved and production has began we cannot accept any cancellations on custom orders.
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