minimum order: $100
accepted payments: visa, mastercard, american express, discover, and paypal are all accepted. payment must be made prior to production and shipment of your order
pricing: prices are per case. please check product listing to confirm number of items in case. items sold online must be sold at listed retail price, but may be listed on sale a maximum of 30 days per year.
currency and sales tax: all prices are in USD. retailers must provide state sales tax number or copy of resale certificate.
shipping: many of our products are made upon order, please allow 2 weeks for your order to be processed and shipped. during holiday seasons, we recommend ordering 3-4 weeks before needed. for special arrangements, please contact firstname.lastname@example.org, rush fees may apply
orders are shipped usps, priority mail. for ups or other arrangements, please contact us.
shipping charges are not included in prices and will be calculated at checkout
damages: if your order arrives damaged or incomplete, please contact us within 10 days of delivery for replacement. In case of damage, we may request photos in order to tell what went awry, please hang on to any packaging materials until the matter is resolved in case needed for carrier claims
returns: we do not accept returns due to unsold merchandise for orders placed through the website. If you placed an order through Faire, please contact them for assistance with returns.